Shipping and Delivery Policy

We at Beaute Celeste aim to deliver your order in a timely and secure manner across India.

---

1. Shipping Timeline

• Processing Time: 1–2 business days
• Delivery Time: 3–7 business days (metros), 5–10 days (non-metros/rural)
• Delivery Partner: We use trusted courier services such as Delhivery, Blue Dart, DTDC, etc.

Note: Delivery may be delayed during public holidays, sales, or natural disruptions.

---

2. Shipping Charges

• Free shipping on prepaid orders above ₹999
• A flat shipping charge of ₹50–₹100 may apply on smaller orders

---

3. Order Tracking

Once shipped, a tracking ID will be emailed and/or messaged to you. You can track your order via the courier’s website.

---

4. Delivery Attempts

Our courier partners will make 2–3 attempts for delivery. If the customer is unreachable or unavailable, the package may be returned to us.

---

5. Undelivered or Lost Packages

In case of any delivery issues such as lost or misrouted shipments, please contact us within 48 hours of the expected delivery date.

---

6. Damaged Packages

If your order arrives visibly damaged, please do not accept the package and inform us immediately. For accepted packages, please share photos and unboxing videos for claims.

---

7. International Shipping

We currently do not offer international shipping. For bulk or B2B international inquiries, please contact our support team.

---

📩 Need Help?

Email: support@beauteceleste.in
Phone: +918369885225
Timing: Mon–Sat, 10 AM to 6 PM IST